Acceptable Use Policy

1. Introduction

• Together with our website terms and conditions of use, this Policy governs how you may access and use the Site.

 

2. Definitions

• Policy means this acceptable use policy;
• Site means the following website: www.immigration.uk and all associated web pages;
• Submission means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;
• We, us or our References to us in this Policy is a reference to Immigration.UK, a trading name of FJM International Solicitors and Lawyers LLP,SRA Number 515394; and You or your means the person accessing or using the Site or its content.

 

3. Acceptable use

• We permit you to use the Site only for personal and commercial purposes and primarily for accessing information about us. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.

 

4. Restrictions on use

• As a condition of your use of the Site, you agree:
• not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
• not to use the Site to commit any act of fraud;
• not to use the Site to distribute viruses or malware or other similar harmful software code;
• not to use the Site for purposes of promoting unsolicited advertising or sending spam;
• not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
• not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
• not to use the Site in any manner that harms minors;
• not to promote any unlawful activity;
• not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
• not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
• not to attempt to circumvent password or user authentication methods; and
• to comply with the provisions relating to our intellectual property rights and software contained in our website terms and conditions of use

 

5. Bulletin boards, chat rooms and other interactive services

• We may make bulletin boards, chat rooms or other communication services (‘Interactive Services’) available on the Site.
• We are not obliged to monitor or moderate Submissions to our interactive services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
• We may remove or edit any Submissions to any of our interactive services whether they are moderated or not.
• Any Submission you make must comply with our Submission standards set out below.

 

6. Submission standards

• Any Submission or communication to users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:
• your own original work and lawfully submitted;
• factually accurate or your own genuinely held belief;
• provided with the necessary consent of any third party;
• not defamatory or likely to give rise to an allegation of defamation;
• not offensive, obscene, sexually explicit, discriminatory or deceptive; and
• unlikely to cause offence, embarrassment or annoyance to others.

 

7. Linking and framing

• You may create a link to our Site from another website without our prior written consent provided no such link:
• creates a frame or any other browser or border environment around the content of our Site;
• implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
• displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
• is placed on a website that itself does not meet the acceptable use requirements of this Policy.
• We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

 

8. Using the Immigration.UK name and logo

• You may not use our trade marks, logos or trade names except in accordance with this Policy and our general website terms and conditions of use Where we give permission to use our trade marks, logos or trade names, you shall do so only in accordance with our brand guidelines.

 

9. Breach

• We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.

 

10. Disputes

• We will try to resolve any disputes with you quickly and efficiently.
• If you are unhappy with us please contact us as soon as possible.
• If you and we cannot resolve a dispute using our complaint handling procedure, we will:
• let you know that we cannot settle the dispute with you; and
• give you certain information required by law about our alternative dispute resolution provider.
• If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to this Policy.
• Relevant United Kingdom law will apply to this Policy.

Privacy policy

Immigration.UK is a trading name of FJM International Solicitors and Lawyers LLP. Authorised and regulated by the Solicitors Regulatory Authority. SRA Number 515394. We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our clients and everyone who visits this website, www.immigration.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. You will be required to read and accept this Privacy Policy when signing up for our services. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below;

and

"Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details provided below.
• The right to access the personal data we hold about you.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

 

5. What Data Do We Collect?

Depending upon your case, we may collect some or all of the following personal and non-personal data

• Name;
• Date of birth;
• Gender;
• Address;
• Email address;
• Telephone number;
• Business name;
• Job title;
• Profession;
• Payment information;
• Other personal information as required for performance of our services.

 

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:

• Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring our products and services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time)

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or text message or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

8. How and Where Do You Store or Transfer My Personal Data?

We will store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

On occasions it might be required to transfer your personal data within the European Economic Area (the "EEA"). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

We might also be required to transfer some or all of your personal data in countries that are not part of the European Economic Area (the "EEA" consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as "third countries" and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.

We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage.

 

9. Can I Withhold Information?

You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

 

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

All subject access requests should be made in writing and sent to the email or postal addresses.

There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

11. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. All Cookies used by and on Our Site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

 

12. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: info@immigration.uk

Postal Address: 42 Upper Grosvenor Street, London, W1K 2NH, United Kingdom

 

13. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.